ATMOS Support

Consumer Limited Warranty

※ If warranty service is requested outside the original purchase country, all related shipping costs shall be borne by the customer.
※ For any warranty or repair requests, please contact the original retailer or distributor from whom the product was purchased.

Limited Warranty
Products are warranted to be free from defects in materials or workmanship for one year from the date of purchase. To obtain warranty service, an original or copy of the sales receipt from the original retailer is required.

Warranty service is valid in the country of purchase.

With the exception of consumables or parts with limited resistance, such as the case, the glass, battery and band, this product is guaranteed to be free from defects in materials or workmanship within the warranty period.
During the warranty period, and upon proof of purchase, the product will be repaired with ATMOS replacement or refurbished parts, or replaced by a new or refurbished device of the same or a similar model. To obtain these
warranty services, please take or send the product, postage paid, with a copy of the sales receipt or other proof of purchase showing the date of purchase, to a member of the ATMOS Authorized Warranty Network or
the store where purchased.

The customer shall NOT have any claim under this warranty for repair, replacement or refund if:
1) The problem is caused by improper, rough or careless treatment.
2) The problem is caused by a fire or other natural calamity.
3) The problem is caused by improper repair or adjustments made by anyone other than an ATMOS service center.
4) The problem is wear on the case, glass, battery, or band;
5) The proof of purchase is not presented when requesting service.
6) The warranty period has expired.

NEITHER THIS WARRANTY NOR ANY OTHER WARRANTY OR GUARANTEE, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE, SHALL EXTEND BEYOND THE WARRANTY PERIOD. NO RESPONSIBILITY IS ASSUMED FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES RESULTING FROM INACCURACY OR MATHEMATICAL INACCURACY OF THE PRODUCT OR LOSS OF STORED DATA. SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS OF HOW LONG AN IMPLIED WARRANTY LASTS AND SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR THE EXCLUSION OR LIMITATION BY A PARTY OF LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY THAT PARTY’S NEGLIGENCE. THE ABOVE LIMITATIONS OR EXCLUSIONS SHALL NOT IN SUCH CASES APPLY. THIS WARRANTY GIVES YOU SPECIFIC RIGHTS, AND YOU MAY ALSO HAVE JURISDICTION, OR COUNTRY TO COUNTRY WARRANTY. NOTHING 19 IN THIS WARRANTY AFFECTS YOUR STATUTORY RIGHTS.